Frequently Asked Questions
Everything you need to know about your Andiata experience.
Where does Andiata ship to and what are the costs?
We offer worldwide shipping. Delivery is free on all orders over $300. For orders below this amount, a flat shipping fee is calculated at checkout based on your location.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 14 days of receiving your order. Please use our online portal to initiate a return label.
How do I find the right size for me?
Each product page features a detailed size guide. Our collections generally follow European sizing. If you are between sizes, we recommend sizing up for a more relaxed, contemporary fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible 'buy now, pay later' options.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are Andiata garments sustainably produced?
Sustainability is at our core. we prioritize high-quality natural fibers and ethical manufacturing processes in Europe to ensure longevity and minimal environmental impact.